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We accept returns on all items, no quibble and always make this process as easy and hassle free as possible.
If you are not completely satisfied with your purchase, simply return the item(s) to us within 14 days of receipt.
Please complete the Returns Form enclosed with your order and from there you can arrange for the item(s) to be sent back to us through any postal service of your choice. If you are returning a non-faulty, then the cost of returning the item to us is your liability.
Items should wherever possible be returned in their original packaging with any enclosed documentation with a completed Returns Form.
It is very important that when you return an item that we know the order number to which it relates, your details and whether you want a refund or an exchange. Without these details we won’t be able to take the action you require.
The item is your responsibility until it reaches us so for your own protection we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We cannot refund return items lost in the post.